Terms & Conditions

Please Read These Terms Carefully Before Using this Service.

Evolution Coaching, LLC is a Career Services company, based out of Pennsylvania, United States. By visiting or buying services at www.evolution-coaching.com or using Evolution Coaching products and services, you agree to these terms and conditions and the general terms of use of our website. Your use of this website and any Evolution Coaching product or service is also subject to our privacy policy and any additional conditions specific to that product or service.

NO DAMAGES

TO THE MAXIMUM EXTENT ALLOWED BY LAW, YOU AGREE THAT NEITHER THE COMPANY NOR ANY OF THE COMPANY’S OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, PARTNERS AND/OR SUPPLIERS WILL BE LIABLE TO YOU AND/OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, PUNITIVE OR INCIDENTAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, ATTORNEYS’ FEES, LOSS OF PRIVACY OR FOR FAILURE TO MEET ANY DUTY, INCLUDING, BUT NOT LIMITED TO, ANY DUTY OF GOOD FAITH, LACK OF NEGLIGENCE OR OF WORKMANLIKE EFFORT) WHATSOEVER THAT MAY ARISE OUT OF OR BE RELATED TO THE SITE, SERVICES, MATERIALS AND/OR APPLICATIONS AND/OR ANY RELATED INFORMATION, OR TO ANY BREACH OF THESE TERMS, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IN THE EVENT OF FAULT, TORT (INCLUDING NEGLIGENCE) OR STRICT OR PRODUCT LIABILITY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH STATES, THE LIABILITY OF THE COMPANY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

LINKS TO THIRD PARTY SITES

The Site and/or other correspondence that contains links to third party sites that are not under the control of the Company is not responsible for any content on any linked site. If you access a third-party site from the Site or other Evolution Coaching correspondence, then you do so at your own risk. Company provides links only as a convenience and the inclusion of the link does not imply that Company endorses or accepts any responsibility for the content on those third-party sites. Additionally, your dealings with or participation in promotions of advertisers found on the Site, including payment and delivery of goods, and any other terms (such as warranties) are solely between you and such advertisers. You agree that Company shall not be responsible for any loss or damage of any sort relating to your dealings with such advertisers.

LINKS FROM THIRD PARTY SITES

If a third-party links to the Site, it is not necessarily an indication of an endorsement, authorization, sponsorship, affiliation, joint venture or partnership by or with the Company. In most cases, the Company is not even aware that a third party has linked to the Site. A third party website that links to the Site: (a) may link to, but not replicate, the Company’s content, (b) may not create a browser, border environment or frame the Company’s content, (c) may not imply that the Company is endorsing it or its products or services, (d) may not misrepresent its relationship with the Company, (e) may not present false or misleading information about the Company’s Applications or Services, (f) should not include content that could be construed as distasteful, offensive or controversial, and (g) should contain only content that is appropriate for all age groups.

YOUR RESUME

We will never share, sell, disclose, or otherwise use your personally identifiable information other than to provide you the services you have requested or to share additional products and/or services that Evolution Coaching offers.  We do reserve the right to utilize format, style, and general appearance of finalized resumes and other job search documents and to modify resumes, cover letters, social media profiles (which would always include removing personally identifiable information) to promote or explain our products and services.

By purchasing a service from our site, you grant us a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to edit, modify, adapt, reproduce, publish, translate, create derivative works from, distribute, and display such content, minus any personally identifiable information. By posting or uploading documents, you represent and warrant that you own or otherwise control all of the rights to the content that you post or upload, that the content is accurate, that use of the content you supply does not violate this policy and will not cause injury to any person or entity, and that you will indemnify us for all claims resulting from content you supply.  We assume no responsibility or liability for any content posted or submitted by you or any other third party.

TESTIMONIAL SUBMISSION

If you submit a testimonial to us either through email, the Site, or another third party website, you agree, give permission, and grant any necessary license to us to use it, but you agree we are under no obligation to use any testimonial submitted. We may use testimonials in whole or in part, but in any use, will identify you only by first name. We reserve the right to review, correct grammatical or typing errors, and edit or summarize testimonials prior to use. If you do not agree with any of these conditions, do not submit a testimonial to us.

SATISFACTION GUARANTEE

We are committed to providing you with professionally written job search documents that meet all industry standards set forth by the Professional Association of Resume Writers (PARW) and Evolution Coaching’s own standards of excellence.  If you are not satisfied with the service you receive, please let us know and we will work to address your concern.

You agree that by using our service, Evolution Coaching DOES NOT guarantee interviews or job offers.  We will work with you to provide professionally written job search documents based on the information you share with us during the process and with consideration to our professional recommendations.  There is a 7-day revisions process which begins upon the delivery date of your first drafts.  You may request unlimited revisions during this 7-day timeframe that do not change the focus of your intended position or interests.  If additional requests are made beyond this 7-day revisions period, a minimal fee may be charged at the sole discretion of the company.

If you order our Editing Services, we will revise the initial resume and/or cover letter you upload in terms of formatting the document using a professional layout and fixing grammar, punctuation, and spelling.  There is NO content creation with this service.  No fee will be reimbursed in the event that the original uploaded document(s) is not changed based on our professional review and recommendation.

REFUND POLICY

If you are unsatisfied with your order or experience, please email us at info@evolution-coaching.com regarding your concerns.

Evolution Coaching provides a professional resume writing and career coaching service. ALL SALES ARE FINAL SINCE A SERVICE IS BEING PERFORMED AND INTANGIBLE GOODS ARE SHARED VIA EMAIL AND PHONE. Like any writing project, there will likely be multiple drafts and revisions. Evolution Coaching’s writers will work with you until you are satisfied with your resume and other job search documents within the 7-day revision period previously mentioned. As a result, there are no refunds once the resume writing and/or career coaching service has been purchased. Additionally, no refund will be issued for the cost of the RUSH service (2 business day turnaround) in the event the client does not provide required information within the appropriate time.

DISCOUNT CODES

Discount codes (or coupon codes) are the property of Evolution Coaching and are subject to the following terms and conditions. Coupons can be redeemed for online purchases through the website. Coupons may be used only once per client and may not be duplicated. Further still, Coupons are strictly prohibited from being posted electronically, unless expressly authorized by Evolution Coaching. Coupons may not be redeemed for the cost of the RUSH service or Career Coaching. No cash value, credit, or change will be given. The coupon holder is responsible for any applicable sales tax. Coupons may not be combined with any other coupon or discount. Evolution Coaching is not responsible for any Coupons not redeemed by any expiration date hereon. Failure to use a Coupon by any expiration date hereon shall result in the forfeiture of such Coupon. In the case of fraud, misrepresentation, abuse or violation of these terms and conditions, Evolution Coaching reserves the right to take all available legal or administrative action. Other restrictions and exclusions may apply. Coupons are void where prohibited.

TERMS OF USE FOR Evolution Coaching, LLC WEBSITE (www.evolution-coaching.com)

COMMUNICATIONS WITH US

Except as indicated in a secure area of the Site, any information or communication, including but not limited to remarks, suggestions, ideas, questions, or comments, transmitted to Evolution Coaching via the Site or Internet electronic mail, is the exclusive property of Evolution Coaching and is not confidential. EVOLUTION COACHING CANNOT GUARANTEE THE CONFIDENTIALITY OF TRANSMISSIONS OVER THE INTERNET (UNLESS OTHERWISE INDICATED), INCLUDING ANY TRANSMISSION OF PERSONAL INFORMATION BY YOU TO EVOLUTION COACHING. Unless otherwise stated, Evolution Coaching is entitled to use any information or communication submitted for any purpose without restriction (including but not limited to reproduction, publication, disclosure, broadcast, posting, and compilation of such information or communication or developing products and services incorporating the same) or compensation to the person sending the submission. The person sending such submission acknowledges the originality of any submission communicated to Evolution Coaching and accepts entire responsibility for its accuracy, appropriateness, and legality (including without limitation compliance with any federal or state intellectual property statutes, regulations, and common law rules).

It is our policy to respect the privacy of individuals who visit the Site. Our “Privacy Policy” is incorporated herein by reference. By accepting these Terms, you expressly consent to the use and disclosure of your personally identifiable and other information as described in the Privacy Policy.

You represent and warrant to Evolution Coaching that nothing submitted by you to the Site shall contain any content which (i) is harassing, libelous, defamatory, abusive, threatening, harmful, vulgar, obscene, profane, sexually oriented, racially offensive, inaccurate, or otherwise objectionable, (ii) violates any law, rule, or regulation, (iii) infringes, misappropriates, or otherwise violates any copyright, trademark, or other intellectual property right, right of privacy, right of publicity, or any other right of any entity or person, (iv) encourages conduct that could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law or regulation, (v) advertises or otherwise solicits funds or is a solicitation for goods or services or (vi) encourages the use of controlled substances. Evolution Coaching reserves the right to delete any such material from the Site.

You agree not to impersonate any other person or entity, whether actual or fictitious, including impersonating an employee or consultant of Evolution Coaching.

You acknowledge and agree that you may not upload, post, reproduce, or distribute any content on or through the Site that is protected by copyright or other proprietary right of a third party, without obtaining permission from the owner of such right. Any copyrighted or other proprietary content distributed with the consent of the owner must contain the appropriate copyright or other proprietary rights notice. The unauthorized submission or distribution of copyrighted or other proprietary content is illegal and could subject you to personal liability or criminal prosecution.’’

THE SERVICE

The Evolution Coaching website including all content (‘Content’) available through the Evolution Coaching domain name, (the ‘Site’) is owned and operated by Evolution Coaching.

This Site provides to its customers high quality resume writing services produced by Certified Professional Resume Writers and Career Coaches. Evolution Coaching accepts the orders for work, and assigns it to the appropriate writer (an independent 1099 contractor) to perform the work. The customer will have to agree to this website’s terms and conditions when placing an order through the website for resume writing or career coaching services. Also, placing an order in itself will not be an acceptance of the work order. We retain the right to refuse to work on the project.

You also understand and agree that the Services may include advertisements. You also understand and agree that the Services may include certain communications from Evolution Coaching, such as service announcements, administrative messages, and updates.

ORDER PROCESS

Placing an order. While registering with the site, please use a valid email address and a correct phone number where you can be reached. We may be required to contact you while processing your order. Failure to provide a valid email address or a correct phone number may affect order completion. Providing incorrect email address or phone number is a violation of the terms and conditions of this agreement. This may result in forfeiture of any claim of warranty or guarantee by the customer. Evolution Coaching reserves the right not to process or to resubmit the customer’s order in the event that the details indicated are inconsistent or do not match the order’s original description.

Information you provide. Provide comprehensive details of your current and previous work experience, education, job goal, as well as all job-related trainings, certificates, affiliations, and seminars attended. As your resume will be built on the information you provide, it is essential that you provide all the details in a timely manner to enable the writer to prepare job search documents that will be appealing.

Instructions. You must provide relevant and clear instructions within stipulated time frame to enable the Company to fulfil any warranty or guarantee. Once the order is executed as per the request, any change request will attract additional fees and also additional time which has to be approved by the customer and Company. However, any revision request complying with the initial project requirements and description of the original order will be acted upon without additional fee during the 7-day revision period once drafts have been delivered for customer review. A request to gear a resume product towards a position different from the previously mentioned one will be considered as new instructions and liable for ordering and payment of a new project.

Writer assignment. A writer specializing in a field chosen by the customer, when assigned with the project, contacts the customer. The customer may either communicate with the writer via email or request direct contact with the writer at a specified time for a phone consultation. If the customer wishes to talk to the writer directly over the phone, the conversation is to be scheduled with the writer directly. The customer shall inform the writer in advance about the required call and shall be cooperative in terms of scheduling. However, customer should upload previous work experience, education, as well as all job-related trainings, certificates, affiliations, and seminars attended, as the phone call can last not more than 30 minutes. The writer will inform you accordingly. The writer is responsible for obtaining the key points, job goals, complaints, and corrections needed with any resume product.

DELIVERY

Evolution Coaching shall not be responsible or liable for any type of delivery issues resulting from any of your service providers like internet, email, etc. which are beyond our control, or failure of customer to download the product. We strive to provide the best quality service to our customers. Our support team is available to assist you with any delivery problems.

TURNAROUND TIME

Turnaround time is for the delivery of an initial draft of job search documents and will be 4-5 business days from date of consult with assigned writer, via phone or email.

RUSH service turnaround time will be 2 business days from date of order, or receipt of necessary information to fulfil the project, whichever comes later. Delivery timeframe is for the initial draft of job search documents. No refund will be issued for the cost of the RUSH service in the event the client does not provide required information within appropriate time. A phone consultation cannot be guaranteed in the event of a RUSH service due to the critical timeline set on the service.

If 30 days have passed since the date of order and the requested information has not been provided to Evolution Coaching from the Client, Client forgoes the right to the standard turnaround time and project will be completed based upon the availability of the writer.

WARRANTY DISCLAIMER

THE SITE, ANY SERVICE OFFERED ON OR THROUGH THE SITE, AND THE ENTIRE CONTENTS AND SOFTWARE ON THE SITE, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND WHATSOEVER. EVOLUTION COACHING EXPRESSLY DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF PERFORMANCE OR COURSE OF DEALING. EVOLUTION COACHING MAKES NO WARRANTY OR GUARANTY THAT THE CONTENTS OF THE SITE ARE COMPLETE, ERROR-FREE, OR THAT THE SITE WILL OPERATE IN A MANNER THAT IS SECURE (UNLESS OTHERWISE INDICATED), UNINTERRUPTED, OR ERROR-FREE, OR THAT THE SITE IS OR WILL BE MAINTAINED FREE OF VIRUSES OR OTHER HARMFUL CODE. IT IS UP TO YOU TO TAKE ANY AND ALL PRECAUTIONS TO ENSURE THAT THE INFORMATION YOU ACCESS AND USE FROM THE SITE IS FREE OF SUCH ITEMS AS VIRUSES, WORMS, TROJAN HORSES, AND OTHER ITEMS OF A DESTRUCTIVE NATURE. CHANGES MAY BE MADE TO THE CONTENTS AND SOFTWARE ON THE SITE, AND THE PRODUCTS AND SERVICES DESCRIBED WITHIN OR OFFERED ON THE SITE, AT ANY TIME WITHOUT NOTICE. EVOLUTION COACHING USES REASONABLE EFFORTS TO INCLUDE ACCURATE, AND UP-TO-DATE INFORMATION ON THE SITE. EVOLUTION COACHING IS NOT RESPONSIBLE FOR TECHNICAL, HARDWARE, OR SOFTWARE FAILURES OF ANY KIND; LOST OR UNAVAILABLE NETWORK CONNECTIONS; OR INCOMPLETE, GARBLED, OR DELAYED COMPUTER TRANSMISSIONS.

LIMITATION OF LIABILITY

BY USING THE SITE, YOU AGREE THAT EVOLUTION COACHING WILL NOT FOR ANY REASON OR CIRCUMSTANCE, AND REGARDLESS OF LEGAL THEORY, WHETHER IN TORT, CONTRACT, OR OTHERWISE, BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR ANY OTHER DAMAGES, HOWEVER CAUSED, AND REGARDLESS OF CHARACTER, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST SAVINGS, LOSS OF PROGRAMS, OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF EVOLUTION COACHING HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY APPLIES, BY WAY OF EXAMPLE BUT WITHOUT LIMITATION, TO ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH (I) YOUR ACCESS TO, USE OF, OR INABILITY TO USE, THE SITE (INCLUDING ANY SERVICE OFFERED ON OR THROUGH THE SITE), OR (II) ANY ERRORS OR OMISSIONS IN THE CONTENT OF, OR PERFORMANCE OF THE SOFTWARE ON, THE SITE (INCLUDING ANY SERVICE OFFERED ON OR THROUGH THE SITE). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO SUCH EXCLUSIONS MAY NOT APPLY TO YOU. HOWEVER, SUCH EXCLUSIONS SHALL BE ENFORCEABLE TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

INDEMNIFICATION

You agree to defend, indemnify, and hold Evolution Coaching harmless from and against any and all claims, losses, damages, liabilities, costs, and expenses, (including, but not limited to, attorneys’ fees), arising from or related to your (i) use of the Site or Services or (ii) violation of any of these Terms.

COPYRIGHTS, TRADEMARKS, AND SERVICEMARKS

The Site and all information, documentation, and other content posted in or on the Site are copyright Evolution Coaching. All rights reserved. Unless stated to the contrary, all Content is the property of Evolution Coaching. By making this Content available on the Site, Evolution Coaching is not waiving any proprietary rights (including copyrights or trademarks) in such Content, and is not transferring its rights to you or any third party. The Content is protected by U.S. and international copyright laws. The product and service names and logos on the Site, and the appearance of the Site, including icons and graphics are servicemarks/trademarks, registered servicemarks/trademarks and/or trade dress of Evolution Coaching. Unauthorized use is prohibited.

You agree not to remove copyright, trademark, or other notices from any Content or Marks you may get from the Site. You cannot download or copy any content from the Site without the prior written consent of Evolution Coaching except for your individual use. No right, title, or interest in any downloaded materials is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell, or participate in any sale of, or exploit in any way, in whole or in part, any of the Content, Marks, the Site, or any related software.

REMEDIES

In the event that Evolution Coaching determines, in its sole discretion, that you have breached any of the Terms, or have otherwise engaged in inappropriate conduct, Evolution Coaching may, in addition to any other remedies that may be available, (i) warn you of the violation via e-mail; (ii) delete any content provided by you or your agent(s); (iii) terminate your use of the Site; (iv) notify and fully cooperate with the proper law enforcement authorities for further action; or (e) take any other action which Evolution Coaching deems to be appropriate.

TERMINATION

These Terms are effective unless and until terminated by Evolution Coaching. Evolution Coaching may terminate all or part of the Site at any time without notice to you. Upon any termination of these Terms or the Site, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials.

LAW THAT GOVERNS THE SITE

Information on the Site includes descriptions of products and services available only in the United States of America. These Terms are governed by and interpreted pursuant to the laws of the State of Pennsylvania, United States of America, notwithstanding any conflicts of laws principles, and venue shall rest exclusively in the courts situated in the State of Pennsylvania, Lehigh County. If any part of these Terms is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of the remaining Terms.

ORIGINAL PAYMENT TERMS

You will honor any payment obligations for products or services purchased on the Site. For any recurring charges, you agree that third-parties working on our behalf may store your payment information to process the payments you had agreed to make. Your use of the third-party payment service will be subject to that third party’s Terms and Privacy Policy. Evolution Coaching will not be responsible or liable for the third party payment service website or any acts or omissions by the third-party.

By signing up for our services with recurring billing or a short-term payment plan, you are agreeing to the billing. If the payment method used reaches its expiration date and you do not update your payment information or cancel your account, you authorize us to continue billing the payment method used and you will remain responsible for any and all uncollected amounts. You’re obligated to pay fees through the end of the subscription or until the service is paid in full at the initial price agreed upon.  You acknowledge that all services purchased are subject to these terms and any additional terms related to the provision of products and services.

PAYMENTS

By purchasing a product or service through Evolution Coaching, you agree to pay the fees associated with the transaction, including any taxes that may be applicable to your purchase in advance. Payments for month-to-month subscribers will be charged in advance. Charges for monthly or annual subscriptions will continue until you cancel the subscription, prior to the expiration of the then-current paid term. Unless the subscription is canceled, the term will automatically renew for subsequent periods of the same length as the initial term. If you purchased a 7-day trial offer, the offer will automatically roll into a monthly fee if you do not cancel before the trial ends.

ENTIRE AGREEMENT

These Terms constitute the complete and exclusive statement of the mutual understanding of the parties and supersede and cancel all previous written and oral agreements and communications relating to the subject matter hereof. No failure or delay in exercising, on the part of either party, any privilege, power, or right hereunder will operate as a waiver thereof.

ABILITY TO ACCEPT TERMS OF USE

You affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to make on-line purchases; to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Use, and to abide by and comply with these Terms of Use.

You also represent that you are not a person barred from receiving the Services under the laws of your country or other applicable jurisdiction. If you provide any information that is untrue, inaccurate, not current or incomplete, or if Evolution Coaching has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Evolution Coaching has the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

CONTACT US

Any questions or concerns about these terms and conditions of use should be brought to our attention by e-mail to info@evolution-coaching.com, and providing us with information relating to your concern.

DEFINITIONS

‘Writer’ is the person, who has agreed to work with the company on a freelance basis to provide writing and coaching services under the company’s terms.
‘Customer’ or ‘Client’ is the person who places an order with the company to obtain a product or service and is governed by the defined terms and conditions laid out in this agreement.
‘Order’ or ‘Project’ is an electronic request for a paid service from the Customer.

“Company” is Evolution Coaching, LLC

“Site” is www.evolution-coaching.com